Replacement and Refund Policy
Your comfort and satisfaction are our top priorities at El Tagg
At El Tagg Leather Goods, we ensure that every customer receives a product that suits them in terms of quality and comfort. If, for any reason, the product is not suitable, we have provided you with a flexible policy to guarantee a comfortable and secure shopping experience.
Exchange and Return
Product exchange or return is available in the following cases:
- Incorrect size
- Product differs from photos or description
- Any manufacturing defect
We make the entire process easy for you; all you need to do is contact customer service.
Shipping Fees
In case of a defect or error on our part, exchange or return will be free of charge. However, in case of exchange due to a personal reason (such as size), shipping fees will be determined by the shipping company.
Contact Us
For any inquiries or exchange/return requests:
El Tagg is always with you to provide a comfortable and secure experience with every order ❤️